Campus Consulting offers a range of services:

1. Mystery Shopping and Calling. We will pay a visit to your store or business and report back to you with our findings from the point of view of the customer. We can evaluate such areas as customer service, sales techniques, and store environment. We can also call up your business or call center and let you know how your staff respond over the phone. After we approach all of your locations, we will summarize the results and tell you how things are going. Weekly, monthly, quarterly and yearly programs offered.

2. Integrity Shopping. We will check up on the integrity of your store staff. Integrity tests may include the observation of the store staff with the cash register, receipt/cash back checks, concealment of unpaid items, and discussion with store staff to forego receipts for cash payments.

3. Customer Surveying. Let us call up a representative sample of your customers and ask them what they like and don't like about your business. We will call them, email them or approach them in person as they leave your business. We will summarize the data that we collect and tell you what your customers are thinking.

Contact us for information regarding any of our services.